Through a path breaking, first-of-its-kind initiative, Tata Tele Business Services introduces the Enterprise Customer Commitment. With this commitment, we guarantee to provide exceptional levels of service that are measurable against benchmarks that we have set for ourselves. Our aim is to ensure that our customers are not just satisfied, but delighted too.
You have 24x7 access to our helpline through our toll free customer care number.
Your call made to the customer care centre will be picked up within 10 seconds, 95% of the time.
In case you write to us via email, we shall respond within 2 working hours, 95% of the time.
For your complaint you will get a Unique Complaint Number (UCN) along with the expected turnaround time for resolution. You can track the status of your complaint using your UCN.