Pharma company connects pan-India locations for increased efficiency


Highlights


Pharma company connects pan-India locations for increased efficiency

pharma company connects pan india locations for increased efficiency banner

Overview

The customer has been a prominent name in the pharma business for more than two decades. They have a well-established manufacturing facility that follows the WHO-recommended current GMP guidelines, making them a business leader in this field.

Business Challenge

The vast setup and operations necessitated seamless linking of all locations to the hub for easy management. With the top priority of scaling up the business, came the requirement of effortless database management. 

In order to track progress at each management level, the customer needed simplified access to data to create reports and facilitate better decision-making.    


Tata Tele Business Services Solution

  • To ensure seamless multiple low bandwidth locational connectivity, TTBS established wireless last-mile connectivity across 13 locations. 
  • An SQL server with on-premises hosting was set up for complete database synchronisation.
  • A dashboard and report system was created for the monitoring and tracking of data.
  • TTBS completely managed the customer-provided equipment (CPE) at both Hub and Spoke locations.  

Business Benefits

  • Highest possible uptime ensured with TTBS managing the entire setup
  • Database synchronisation made information accessible from 13 locations
  • Ease of data monitoring and reporting
  • Valued partner TTBS helped the company stay ahead of the technology learning curve 

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