ITES - Digital Payments provider


Product

Smart VPN

Highlights

Digital Payment connectivity Solution

Gurgaon based DigitalPayments Company Achieves Seamless Connectivity with Our Solutions

Overview

The customer is a digital payments company based in Gurgaon, Haryana. Their services include a range of financial instruments including savings, payments, insurance, investments and lending. The company aims to create an ecosystem of innovative products and features that enables cashless transactions.

Business Challenge

The customer required a secure MPLS VPN connectivity between their head office located at Gurgaon and branch office in Mumbai to carry voice and data traffic.

The customer was looking for a cost-effective voice telephony solution for their outbound callings. A bandwidth of 100 Mbps was required between both locations.

They required a single service provider who could provide scalable solutions for Voice, Data and Managed Services, and could combine the latest technology with their existing resources.

Tata Tele Business Services Solution

TTBS provided the customer with:

  • An L3 MPLS VPN connectivity with 100 Mbps per location
  • A Managed Services with CPE
  • A premium class of service to run mission-critical core banking application
  • A demarcation point with LAN port
  • Management of the entire WAN network
  • A LAN network that is to be managed by the customer only
  • 24x7 support team to handle any customer queries

Business Benefits

  • Core banking application performance improved.
  • No hardware or HR cost, as the solution came under TTL’s managed services.
  • Single point of contact in place to resolve any issues 24 x 7 x 365.
  • SLA-based service.
  • Both customer locations were under a single service provider.

Solution Architecture:


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