Toll Free Services

Ensure round the clock access for every stakeholder.

Buy Now

A toll-free number can help you bring a paradigm shift in your customer experience by enabling your customers to conveniently reach out to you without any cost

Tata Tele Business Services’ Toll-Free Services are provided on a state-of-the-art and intelligent network with easy to remember 1800 and 1860 number series to the enterprises. With an industry-first SLA commitment and an exclusive self-care portal, our services ensure that enterprises can establish higher service standards and be always accessible to the customers.

Enterprises can use our toll-free number services to enhance their customer service by always staying in touch with their existing customer base and making convenient for the new customers to reach their product/services. It helps businesses maximize the call volume, drive better sales and ROI and improve retention rate. It is the best way to evaluate the effectiveness of the web pages, promotional campaigns, and other marketing strategies taken by the businesses.

Toll Free Services Advantages

SLA Commitment

Get an industry-first SLA on your TFN

Instant access

Provide instant free call access to customers from across locations

Routing preference

Define, choose and change your routing preferences at any time

Exclusive self-care portal

Manage your accounts and view reports

Customer satisfaction

Increase customer satisfaction by ensuring your business is always reachable

Flexible subscription

Enjoy flexible subscription options from any post-paid wireless or wire-line service

Analytical reports

Enhance your service delivery through detailed call analysis reports

Toll Free Services Features

Details	Call Free	Call Local
Cost to customer	Free	Local call cost
Cost to company	As per selected plan	As per selected plan
Number series	1800	1860
Call hunting on landing numbers
Self care portal to manage routing options
Online access to Blacklist / Whitelist numbers
Channel utilization report
Time, Geography and Load based routing
Analytical reports
Service Level Agreement (SLA)

Brochure

Toll Services

Select the right solution for you

All amount in Rupees.

Plan Features	TFN 999 Plan 1800 ₹ 999/- Buy Now	TFN 4999 Plan 1800* ₹ 4,999/- Buy Now	TFN 9999 Plan 1800 ₹ 9,999/- Buy Now	TFN 14999 Plan 1800 ₹ 14,999/- Buy Now	TFN 1860 5k 1860 ₹ 5,000/- Buy Now	TFN 1860 10k 1860 ₹ 10,000/- Buy Now	TFN 24999 Plan 1800 ₹ 24,999/- Buy Now
Free call value	2999	9999	14999	24999	3000	8000
Local	1.29/60sec	1.19/60sec	1.09/60sec	0.99/60sec	1.20/60sec	1.00/60sec	Local 1.59/60sec
STD	1.29/60sec	1.19/60sec	1.09/60sec	0.99/60sec	1.20/60sec	1.00/60sec	Local 1.59/60sec

*Limited period offer: Try and Buy offer is applicable on the TFN 4999 Plan. Zero rental for the first two months / two billing cycles, whichever is earlier. Only usage charges need to be paid during the Try and Buy offer period.

Case Studies

Case Study

Tours & Travels leader drives up customer reach with integrated voice and data solution

SaaS-driven e-waste management company improves brand recall & workflow with simplified Toll-free solution

Prominent manufacturer boosts operations with streamlined customer service

A leading Computer hardware organization partners with TTBS to enhance business growth and customer satisfaction through business being always reachable.

Driving business growth with enhanced customer experience for one of the largest Travel Industry.

Indias largest and fastest growing digital platform casestudy

India’s largest and fastest-growing digital platform required geographical call-routing

Toll Free Service for Shopping-Zone

Shopping Zone required an end-to-end connectivity solution

Mobile Apps and Toll Free Services for Dr Bond

Dr. BOND required end-to-end tracking, security and connectivity solutions

White Paper

WhitePaper

Investing in Toll-Free Numbers for Business Growth

Infographics

Toll Free Services - Ensure round the clock access for every stakeholder

Toll-Free Services provide state of the art intelligent network platform across service providers.

Marketing Solutions- Building Targeted Solutions for businesses

Marketing Solutions are a readily available infrastructure to maximize customer reach and enhance customer satisfaction.

Toll-Free Services – A lasting impression on your customers.

A Toll service is a number or a set of numbers, which callers may reach by dialing in, either for free or at a nominal cost. Currently our services are offered in two variants – Call-Free, Call-Local

Infographic - Know Why Your Business Needs a Toll-Free Number

Commonly beginning with 1800 prefix, a toll free number in India enables callers to connect with a business without paying any charge. An enterprise with a toll free no is globally perceived as being more approachable, credible and well established. By offering round-the-clock support, organisations with toll free number, India can improve their customer relationships while also boosting response rates from marketing collateral. Check our infographic to know more about this professional contact channel for businesses.

Evolved Connectivity and Security Solutions for BFSI Operational Efficiency

Article

The Toll Free equation – Call free vs Call local

Connectivity is the key to customer delight, & Toll Free services are the ideal solution

7 reasons why Toll-Free Service is a unique business tool

Toll Free Services allow businesses to leverage customer relationships and grow over time

Five reasons why you need Toll Free solutions to enhance business experience & ROI

Regardless of your business size, having a Toll Free number can be an indispensable asset.

How Toll-Free Numbers Can Boost Customer Experience

A toll-free number is a first step towards providing outstanding customer service. It not only encourages customers to call more frequently to settle their issues, but also saves them from incurring high telephone bills as they spend considerable time and money in resolving their concerns with customer service advisors. These factors impact the overall quality of customer experience with the company. The common toll-free numbers in India begin with 1-800.

How Enterprises Can Benefit from Unified Communications

Gartner defines Unified Communications (UC) as “Products (equipment, software and services) that facilitate the interactive use of multiple enterprise communications methods. This can include control, management and integration of these methods. UC products integrate the communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.”

Are Toll-Free Numbers Still Relevant in the Era of Call Plans with Unlimited Free Calls?

Voice Solutions at the Heart of Telemedicine and Patient Contact Centre Services

Digital Transformation Initiatives for the Retail and Wholesale Sectors

Post pandemic landscape & new working trends in Indian IT/ITeS SMEs

How smaller e-commerce players are changing the customer satisfaction game

Post pandemic customer support in the banking industry

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Toll Free Services

Ensure round the clock access for every stakeholder.

Toll Free Services

Toll Free Services Advantages

SLA Commitment

Instant access

Routing preference

Exclusive self-care portal

Customer satisfaction

Flexible subscription

Analytical reports

Toll Free Services Features

Brochure

Toll Services

Select the right solution for you

Plan Features

TFN 999 Plan

TFN 4999 Plan

TFN 9999 Plan

TFN 14999 Plan

TFN 1860 5k

TFN 1860 10k