Our Toll - free services are provided on a state of the art, intelligent network platform where we give easy to remember 1800 and 1860 number series. With an industry-first feature of SLA commitment and an exclusive self-care portal for customers, our Toll free service ensures that enterprises can establish higher service standards and be always accessible to their customers.
Advantages
SLA Commitment
Get an industry-first SLA on your TFN
Instant access
Provide instant free call access to customers from across locations
Routing preference
Define, choose and change your routing preferences at any time
Exclusive self-care portal
Manage your accounts and view reports
Customer satisfaction
Increase customer satisfaction by ensuring your business is always reachable
Flexible subscription
Enjoy flexible subscription options from any post-paid wireless or wire-line service
Analytical reports
Enhance your service delivery through detailed call analysis reports
Features
| Details | Call Free | Call Local |
| Cost to customer | Free | Local call cost |
| Cost to company | As per selected plan | As per selected plan |
| Number series | 1800 | 1860 |
| Call hunting on landing numbers | ||
| Self care portal to manage routing options | ||
| Online access to Blacklist / Whitelist numbers | ||
| Channel utilization report | ||
| Time, Geography and Load based routing | ||
| Analytical reports | ||
| Service Level Agreement (SLA) |
Case Studies
Case Study
Case Study - Indias largest and fastest growing digital platform casestudy
India’s largest and fastest-growing digital platform required geographical call-routing
Case Study
Case Study - Toll Free Service for Shopping-Zone
Shopping Zone required an end-to-end connectivity solution
Case Study
Case Study - Mobile Apps and Toll Free Services for Dr Bond
Dr. BOND required end-to-end tracking, security and connectivity solutions
