In the new paradigm dominated by remote working environments, businesses have to adapt a solution to ensure services of their customers at optimal levels. Setting up telecom infra is a time-consuming and capital intensive project which has become increasingly difficult in the new scenario. Our Smart Hosted PBX product helps SME and Enterprise customers to quickly set up telecom infra on with a virtual PBX hosted on the cloud. TTBS Smart Hosted PBX offers complete outbound call connect solution for their agents, along-with immediate CDR availability, lead management and many more features.
Advantages
Simple DIY Portal
URL based access to the portal equally compatible with Desktops, Tabs and Mobile Phones
Cost Effective
Highly competitive plans in addition to no CAPEX cost
Live Call Records
Immediate Call Recordings available for the admin to monitor
Remote Operating Model
No physical delivery at client locations and agents/employees can work from remote locations with URL enabled tools
Lead Management
Effective lead management both at admin and agent end to ensure optimal resource utilization
Features
| Details | Standard |
| Calling Agent details | |
| Call duration details | |
| Synchronization & Import/Export of Data | |
| Web-RTC | |
| Synchronization & Import/Export of Data | |
| Call at One Click | |
| Recording & Monitoring of Calls | |
| Call Disposition | |
| Call Back Schedule | |
| Lead Disposition | |
| Agent Performance Dashboard | |
| SSL Encrypted Logins | |
| CLI Masking | |
| Lead Management | |
| Mutli Campaigns | |
| Manual Dialler |
