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Help desk

Help Desk is a cloud-based solution which simplifies customer support activities by providing a central point to end users to get assistance on various issues. The users can log in and raise tickets for technical/non-technical issues. The solution will then prioritize, categorize and assign tickets to the appropriate help desk technicians automatically, making the overall issue resolution process convenient and delivering exceptional services. Technology powered by TCS iON.

Advantages

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Enhanced Efficiency

Email management is awry and does not provide proper visibility
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Problem Resolution

Unresolved issues indicate lack of a centralized and streamlined system
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Process streamline

Silo working is compartmentalized and adversely affects results
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Customer Satisfaction

Quick feedback helps win and retain customer

Features

Brochure

Call Call

New Customer:

1800 266 1800

Existing Customer:

1800 266 1515
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