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Appellate Authority

Not satisfied with the resolution provided by the Call Center?

Please feel free to write your grievance to the Appellate Authority during working hours 9.30 am to 5:30 pm, Monday to Friday excluding National & Regional Holidays. The Appellate Authority shall respond to you within 3 days of receiving your complaint and complaint will be resolved within 39 days from the date of filing written appeals with the Appellate Authority.


Please note that as per Complaint Redressal Regulation directive from TRAI, Nodal desk shall be discontinued
w.e.f. 1st May '12.

However, you can reach us with your concerns by calling our Customer care number 121 or by mailing the details to listen@tatadocomo.com. Tata DOCOMO Photon customers can call us at 1800-266-121. Your complaint will be registered and a docket number will be issued to you.

In an unlikely event of your complaint remaining un-addressed or if you are not satisfied with the resolution provided, you may register the complaint in writing with our Appellate Authority with docket number via email, letter or fax.

Name, address and contact details of office of the Appellate Authority

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Tata Teleservices Limited & Tata Teleservices (Maharashtra) Limited

Appellate Authority Office Contact Details

Circle Contact Address Appellate Officer Details
Fax No and email address of AA 
AP Gyan Peeth, Hardware park, Plot no 1 to 5 (survey no 1/1)
Imarath Kancha, Raviryal village, Maheshwaram Mandalam,
Ranga Reddy Dist; 500 005
Sreedhar Nandiraju
Fax No: 8414663339
Mail ID: appellate.ap@tatadocomo.com
Bihar 4th Floor, LIC Building, Opposite Kamini Centre, Bistupur, Jamshedpur-831001 Ravi Kartha
Fax No: 9031002273
Mail ID: appellate.bh@tatadocomo.com
Delhi 2A, Old Ishwar Nagar, New Delhi-65 Sanjay Tiku
Fax No:011-66552020
Mail ID: Appellateauthority.delhi@tatatel.co.in
Gujarat TATA Teleservices Limited, 4th Floor, Gujarat Bhavan,
Opp. M. J. Library, Ellis bridge, Ahmedabad - 380006
Jayaraj R
Fax No: 9033002273
Mail ID: Appellate.GJ@tatadocomo.com
Haryana C-125, Industrial Area, Phase - 8 , Mohali Sachin Vaish
Fax No:  0172-6651710
Mail ID: appellate.har@tatadocomo.com
Himachal Pradesh C-125, Industrial Area, Phase - 8 , Mohali Sachin Vaish
Fax No:  0172-6651710 
Mail ID: appellate.hp@tatadocomo.com
Punjab C-125, Industrial Area, Phase - 8 , Mohali Sachin Vaish
Fax No:  0172-6651710
Mail ID: appellate.Pun@tatadocomo.com
Karnataka TATA Teleservices Limited, Silicon Terrace, No. 30/1,
Hosur Main Road, Bangalore – 560095
Sunitha George
Fax No: 080 66688122
Mail ID: appellate.kk@tatadocomo.com
Kerala 5th Floor, SLPlaza , Palarivattom , Kochi-682025 Harish Janardhanan
Fax No:0484-6660666
Mail ID: appellate.kerala@tatadocomo.com
Kolkata DN 52, Sector - 5 Salt lake; Kolkata - 700091 Ravi Kartha
Fax No:033-66662028
Mail ID: appellate.kol@tatadocomo.com
MP Plot No -1-2-3,Kwality Globus, Permali Wallace compound,
Opp.R.B.I,Hoshangabad Road, Bhopal-462001
Jayaraj R
Fax No:0755-6660444
Mail ID: appellate.mp@tatadocomo.com
MUM D-26,TTC Industrial Area, MIDC Sanapada,
P.O Turbhe Mumbai - 400703
Yogesh Bajpai
Fax No:022-61655020
Mail ID: appellate.mum@tatadocomo.com
Orissa Tata Docomo, Module B & C
3rd Floor Fortune Towers
Chandrasekhar pur Bhubaneswar:-751023
Ravi Kartha
Fax No:0674-6550248
Mail ID: appellate.orissa@tatadocomo.com
Rajasthan Guman 1, Near Amrapali Circle, Vaishali Nagar, Jaipur Sanjay Tiku
Fax No:7737002273
Mail ID: Appellate.raj@tatadocomo.com
ROM 3rd floor The Metropole
Next to Inox Multiplex Bund Garden Road Pune 411001
Sujeet Savargaonkar
Fax No:020-66005550
Mail ID:appellate.rom@tatadocomo.com
ROWB Tata teleservices Limited, DN-52,
Sector - 5 Saltlake; Kolkata - 700091
Ravi Kartha
Fax No:033-66662028
Mail ID:appellate.wb@tatadocomo.com
TN  13th Floor, Prince info city – II,
Kandhanchavadi, Chennai - 600096
Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
KK Sarathy
Fax No:044-61655020
Mail ID:appellate.tn@tatadocomo.com
UPE Tata Teleservices ltd, 2 RF, Bhadurjee Marg, Behind Shakti Bhawan, Hazaratganj, Lucknow,  Pin 226001, UP
10, Rana Pratap Marg Lucknow
Arun Srievastava
Fax No: 9044002273
Mail ID:Appellate.UPE@tatadocomo.com
UPW 501, Mangal Pandey Nagar, Meerut Arun Srievastava
Fax No:0121-6605502
Mail ID: appellate.upw@tatadocomo.com