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Appellate Authority


Not satisfied with the resolution provided by the Call Center?

Please feel free to write your grievance to the Appellate Authority during working hours 9.30 am to 5:30 pm, Monday to Friday excluding National & Regional Holidays. The Appellate Authority shall respond to you within 15 days of receiving your complaint.

Important:

Please note that as per Complaint Redressal Regulation directive from TRAI, Nodal desk shall be discontinued
w.e.f. 1st May '12.

However, you can reach us with your concerns by calling our Customer care number 121 or by mailing the details to listen@tatadocomo.com. Tata DOCOMO Photon customers can call us at 1800-266-121. Your complaint will be registered and a docket number will be issued to you.

In an unlikely event of your complaint remaining un-addressed or if you are not satisfied with the resolution provided, you may register the complaint in writing with our Appellate Authority with docket number via email, letter or fax.

Status of pending appeals

Name, address and contact details of office of the Appellate Authority

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Tata Teleservices Limited & Tata Teleservices (Maharashtra) Limited

Appellate Authority Office Contact Details


Circle Contact Address Appellate Officer Details
Andhra Pradesh Gyan Peeth, Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1), Imarath Kancha, Raviryal Village,
Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad
Andhra Pradesh – 500005
Mr. Sreedhar Nandiraju 
Appellate Fax Number : 08414-663339
Email : appellate.ap@tatadocomo.com
Assam Tata Teleservices Limited,
“Ffort” Kachari Basti Lane, G S Road,Behind Vinayak Furnishings,
Near Ulubari bridge; Guwahati - 781007
Mr. Sanjay Das
Appellate Fax Number  : 0361-2461837
Email : appellate.assam@tatadocomo.com
Bihar 4th Floor,LIC Building,Opposite Kamani Cener,
Bistupur,jamshedpur-831001
Mr. Ravi Kartha
Appellate Fax Number :  9031002273
Email : appellate.bh@tatadocomo.com
Gujarat Tata Teleservices Ltd. 
4th Floor, Gujarat Bhavan, Nr. M.J. Library,
Ashram Road, Ahmedabad-380006
Mr. Dilip Pandya
Appellate Fax Number :  9033002273
Email : appellate.gj@tatadocomo.com
Haryana C-125, Industrial focal point ,
phase -8, Mohali
Mr. Rohit Chawla
Appellate Fax Number :  0172-6651710
Email : appellate.har@tatadocomo.com
Himachal Pradesh C-125, Industrial focal point ,
phase -8, Mohali
Mr. Rohit Chawla
Appellate Fax Number : 0172-6651710
Email : appellate.hp@tatadocomo.com
Jammu & Kashmir Tata Teleservices Ltd 5th Floor,
TRG building, 29 GMC Rail head complex,
Jammu - 180012
Mr. Atul Kansal
Appellate Fax Number : 0191-2470952
Email : Appellate.jk@tatadocomo.com
Jharkhand 4th Floor,LIC Building,
Opposite Kamani Cener,Bistupur ,
jamshedpur-831001
Mr. Ravi Kartha 
Appellate Fax Number :  9038002273
Email :  appellate.bh@tatadocomo.com
Karnataka TATA TELESERVICES LTD,
SILICON TERRACE,NO 30/1,
HOSUR MAIN ROAD,BANGALORE - 560095
Mr. Sunitha George
Appellate Fax Number : 080 66688122
Email : appellate.kk@tatadocomo.com
Kerala Tata Teleservices LimitedSL.
Plaza,Palarivattom,Cochin- 682025
Mr. Harish.J
Appellate Fax Number :  9037002273 / 0484-6660666
Email : appellate.kerala@tatadocomo.com
Madhya Pradesh Plot No 1-2-3, Kwality Globus,
Permalli Wallace Compound,Hoshangabad Road,
Bhopal-462011 MP
Mr. Deepak Sethi
Appellate Fax Number : 0755-6660444
Email : Appellate.mp@tatadocomo.com
Maharashtra TTML, D-26, TTC Industrial Area,
MIDC, Sanpada, Thane Belapur Road,
PO Turbhe, Navi Mumbai - 400703
Mr.Yogesh Bajpai
Appellate Fax Number :  022-61655020
Email : appellate.mum@tatadocomo.com
New Delhi Tata Teleservices Limited,
2A, Old Ishwar Nagar, Main Mathura Road,
New Delhi -110065, Near Modi Mill Flyover
Mr. Sanjay Tiku
Appellate Fax Number :  011-66552020
Email : Appellateauthority.Delhi@tatatel.co.in
North East Tata Teleservices Limited,
R P G Complex, Near Goenka Enterprises,
Keating Road; Shillong - 793001
Mr. Amit Bhatia
Appellate Fax Number : 0361-2461837
Email : appellate.ne@tatatel.co.in
Orissa 4th Floor Fortune Towers ,
Chandrasekharpur ,
Orissa - 750123
Mr. Avinash Chaturvedi
Appellate Fax Number : 674 -6550248
Email : Appellate.orissa@tatadocomo.com
Punjab C-125, Industrial focal point ,
phase -8, Mohali
Mr. Rohit Chawla
Appellate Fax Number :  0172-6651710
Email : appellate.Pun@tatadocomo.com
Rajasthan Guman1, Amrapali Circle,
Vaishali Nagar, Jaipur
Mr. Sanjay Chatterjee
Appellate Fax Number :  7737002273
Email : Appellate.raj@tatadocomo.com
Rest of Maharashtra TTML, 3rd Floor
The Metropole Next to Inox Multiplex Bund Garden Road
Pune-411001
Mr.Sujeet Savargaonkar
Appellate Fax Number : 020-66005550
Email : appellate.rom@tatadocomo.com
Rest of West Bengal Tata Teleservices Limited,
DN-52, Sector - 5 Saltlake;
Kolkata - 700091
Mr. Sanjay Das
Appellate Fax Number : 033-66662028
Email : appellate.wb@tatadocomo.com
Tamilnadu Tata Teleservices Limited,
13th floor, Prince Info City 2,283,
284  Old Mahabalipuram Road,
Kandhanchavadi,Chennai – 600 096
Mr. KK Sarathy
Appellate Fax Number : 9043002273
Email : appellate.tn@tatadocomo.com
Uttar Pradesh (E)  Tata Docomo, 2nd Floor,
K’s Trident, 10,
Rana Pratap Marg Lucknow-226001
Mr. Arun Srievastava
Appellate Fax Number : 9044002273
Email : Appellate.upe@tatadocomo.com
Uttar Pradesh (W) Tata Teleservices Ltd,
501 Mangal Pandey Nagar,
Main University Road, Meerut - 250001
Mr. Sukrit Saha
Appellate Fax Number : 0121-6605502
Email : appellate.UPW@tatadocomo.com
West Bengal Tata Teleservices Limited,
DN-52, Sector - 5 Saltlake;
Kolkata - 700091
Mr. Sanjay Das
Appellate Fax Number : 033-66662028
Email : appellate.kol@tatadocomo.com