strange billing by tata of my photon plus.

[admin]

Originally Posted by mesidh2k

I have a 15gb connection and a 10 gb night pack


I pay 1500+200(nightpack)+tax=around 1900 each month.


but I never get to use full of my 15gb or total 25gb package coz before taht each month my no gets debarred.why?

because when tata calculated the usage they calculate on the basis of my 15 gb only...


so even if I down load most of the thing at night time 11 to 7 pm the bar the connection as per 15 gb usage as example in the month of feb my total usage is around 17800mb

and it is blocked......y?


coz they are not calculating my night 10 gb pack .it will be calculated at the time of billin only....

they are asking me to pay around 2500 where as I i knw my bill will be not more than 1900.....they said it will be adjusted....I sud i pay extra ........

tata has a stupid calculation system and victimising the users........

the customer support says this is company policy to calculate only on the basis of rental plans.....as if am not paying for my nightpack........a nice complement from tata...haha.........


how companies can fool people like this...wonderful....

Dear Customer

We sincerely apologize for the delay in responding to you and inconvenience caused due to the same.

As confirmed from our concerned team there is no discrepancy found in your bill.

We would like to inform you that our concerned team tried to contact you but unable to establish the contact. Please provide us your alternate contact number with the preferred calling time, so that we can call you at your convenience.

Regards
Admin
Tata Indicom