Walky phone Disconnected but Refunds not made

[admin]

Originally Posted by vkderhgawen

Dear Administrator,
I had a Walky connection with number 64566** at Patna. I had posted a request for its disconnection vide disconnection request no. 199689611 dt. 01-12-2009. At that time my outstanding bill was less than Rs. 500 (less than my secureity deposit with you). After that we have left Patna.
The phone has been disconnected by you, but still I am receiving phone calls, time and again, for payment of outstanding bill. I have told so many times to the callers, who keep changing, that the outstanding is against you in my favour.
May I remind that as per TRAI rules, you have to refund my security deposits WITHIN 90 days of disconnection, after adjustment of outstanding bill amount, if any.
I am on roaming. I am sorry to use your forum for this complain, but if I receive any further phone call in this regard, I will be forced to take legal actions against you.
Hope you are in a position to ensure that I am not harassed further.
With regards, and expecting quick response
V.K.Derhgawen

Dear Customer

Apologies for the inconvenience caused to you.

Our team spoke to you through the complaint docket number 210690211 and updated the resolution to you.

Regards
Admin
Tata Indicom