With the new generation customers becoming more and more internet savvy, we at Tata Indicom are happy to launch a new feature which will enable our valuable customers to locate any TIES (Tata Indicom Exclusive Store) present in their city/town by just clicking a few buttons. It is a simple and easy solution developed for our customers to locate the nearest TIES and dealers through Google Map. Such is the ease of this operation that the customer seeking to visit our store has to just log on to www.tataindicom.com and under any of the submenus click on ‘Dealer locator’ link. On entering the dealer locator site, based on one’s requirement they can select the State and city and just click his/ her current location or type the area. The site will map the customer’s location and provide them a highlighted route of the nearest TIES. The customer is provided with directions and basis his requirement can choose from the two different formats of our stores; FSO (Full service outlet) or QSO (Quick service outlet) mentioned in the store details menu. So all you have to do is to click on http://tataindicom.com/dealer-locator.aspx and locate the nearest TIES.
In the present day telecom world, plans and price advantages can be easily & quickly replicated, if not improved. Therefore, a company’s best source of sustainable competitive advantage is the holistic customer experience that it delivers at each instance & interface point of customer interaction.
Getting a Tata Indicom connection just got a whole lot easier! Just for you, we’ve gone and tied up with the who’s who of mobile showrooms, so that the next time you want a Tata Indicom product, you’ll never have to go far!
In an effort to create a ‘product and service ready reckoner’ that you can understand, we have recently introduced a lanyard to Tata Indicom Exclusive stores. The idea is to provide precise information immediately, when a query is made.
Owning a Premium number is now easier. Tata Indicom Bid2Win, a unique and innovative way of owning a premium number of your choice. You can own highly desirable mobile numbers like 9221 786 786, 92481 12345, etc. To Bid for premium numbers, customers can log on to www.ichoose.in and bid for a premium number of their own choice. The winner of the bid will be notified of their win and upon paying the bid amount, will be provided with the Premium number.
Now, recharging your Indicom prepaid is just a mouse click away, eRecharge is one such unique feature offered by TATA Indicom’s Online eCommerce portal iChoose (http://www.ichoose.in).
This is one of the most unique features provided by Tata Indicom to its pre-paid customers. A customer can recharge a prepaid connection using e-banking and a computer. This service delivers consumer a generic benefit – ‘time saving’.
